Visual Communications Manager

State of Ohio; Columbus (OH); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement benefits

Education opportunities

Job summary

The Ohio Department of Job and Family Services (ODJFS) seeks a Visual Communications Manager to oversee the agency's visual brand across print, digital, and web assets. You will lead branding strategy, create multimedia content, and manage design workflows to support clear, engaging public messaging.

You will supervise staff, coordinate with internal teams, and ensure accessibility standards. The role is based in Columbus, OH with standard M-F hours.

Qualifications

• Print and digital design experience with brand guidelines.
• Ability to lead branding and visual campaigns across channels.
• Experience creating graphics, video, and photography assets.
• Strong collaboration with internal teams to tell visual stories.

Responsibilities

• Lead development and maintenance of the organization’s visual brand identity.
• Produce high-quality visual assets supporting communication goals.
• Ensure materials meet brand standards and accessibility requirements.
• Provide creative direction for major campaigns and high-visibility projects.
• Design multimedia content including graphics, video, and photography.
• Collaborate with internal teams to create visual storytelling materials.
• Manage creative workflows from concept through final delivery.
• Maintain a library of brand assets and design tools.

Skills

Graphic Arts

Digital Marketing

Marketing

Social Media Management

Visual Design

Communications

Web Design

Attention to Detail

Creativity

Leadership

Time Management

Public Speaking

Tools

Contentful

Job description

Organization

Job & Family Services

Agency Contact Name and Information: [e-mail]

Unposting Date

Sep 28, 2026, 3:59:00 AM

Work Location

James A Rhodes Office Tower 32 30 East Broad Street 32nd Floor Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$36.75 per hour

Schedule

Full-time

Union : Exempt from Union

Primary Job Skill

Graphic Arts

Technical Skills : Digital Marketing, Marketing, Social Media Management, Visual Design, Communications, Graphic Arts, Web Design

Professional Skills : Attention to Detail, Creativity, Delegation, Leading Others, Managing Meetings, Motivating Others, Organizing and Planning, Presenting, Public Speaking, Results Oriented, Strategic Thinking, Time Management, Verbal Communication, Written Communication, Proofreading

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Communications

The Office of Communications (OCOMMS) shapes and delivers external messaging for the Ohio Department of Job and Family Services (ODJFS). The team ensures Ohioans understand and access the programs and services available to them by managing media relations, maintaining the ODJFS website, supporting program areas with public‑facing communications, overseeing agency social media channels, and producing printed and digital informational materials. Learn more about the Office by visiting the ODJFS OCOMMS webpage .

What You Will Do

The Visual Communications Manager is responsible for developing, maintaining, and advancing the visual brand identity for the department. This role ensures all print, digital, and online assets reflect the brand standards of the State of Ohio and ODJFS while supporting clear, consistent, and engaging communication. The manager oversees visual strategy, creative production, content development, and website design to deliver high‑quality materials that enhance organizational communication and public engagement. Job Duties include:

Brand & Visual Strategy

• Lead the development, maintenance, and evolution of the organization’s visual brand identity across all offices and platforms.
• Produce high‑quality visual assets that support strategic communication goals.
• Ensure all materials meet brand standards, accessibility requirements, and quality expectations.
• Provide creative direction for major campaigns, initiatives, and high‑visibility projects.

Content Creation & Design

• Design and produce multimedia content including graphics, video, motion graphics, and photography.
• Partner with internal teams to create visual storytelling materials that enhance engagement and understanding.
• Manage creative workflows from concept through production and final delivery.
• Maintain a library of brand assets, templates, photos, and design tools for efficient, high‑quality output.

Website Management & Digital Experience

• Oversee daily updates, maintenance, and visual design of the organization’s website.
• Develop and publish web content, including graphics, photos, videos, and written materials.
• Monitor site performance, accessibility compliance, and user experience to ensure clarity and responsiveness.
• Collaborate with OIS and vendors to resolve technical issues and implement improvements.

Staff Supervision

• Assign work, provide direction, and review staff performance.
• Conduct performance evaluations and establish employee goals.
• Recommend hiring, disciplinary actions, and approve leave requests.
• Encourage staff development and facilitate team communication.

Preferred Skills

• Candidates should excel in building and managing websites through Contentful web platform .
  

Schedule

Full time.

Hours

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location

This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, 32nd Floor, Columbus, OH 43215.

Travel

Occasional travel within the state of Ohio.

Position Number

20071970.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualification

The candidate, at minimum, must have the following:

Option 1:

• Completion of undergraduate core program in visual communications with emphasis on graphic design/industrial design;
• AND 48 mos. trg. or 48 mos. exp. in web site creation, design &/or development.

Option 2:

• Completion of associate core program in visual communication technology or multimedia production technology;
• AND 48 mos. trg. or 48 mos. exp. in web site creation, design &/or development.

Option 3:

• 48 mos. trg. or 48 mos. exp. in electronic graphic;
• AND 24 mos. trg. or 24 mos. exp. in web site creation, design &/or development.

Option 4:

• The equivalent of Minimum Class Qualifications For Employment noted above.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 13. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $36.75 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 13

• Step 1
• Step 2
• Step 3
• Step 4
• Step 5
• Step 6
• Step 7
• Step 8
• Hourly
• $36.75
• $38.75
• $40.87
• $43.07
• $45.50
• $47.95
• $49.92
• $52.27
• Annual
• $76,440
• $80,600
• $85,010
• $89,586
• $94,640
• $99,736
• $103,834
• $108,722
• Months of Employment
• At Hire
• 6 Months
• 18 Months
• 30 Months
• 42 Months
• 54 Months
• 66 Months
• 78 Months

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [e-mail].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.