VISTA - Credentialing Coordinator

VIS VISTA Staffing Solutions, Inc.; Utah; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health

Dental

Vision

FSA/HSA

Company-paid life insurance

401K with discretionary match

Paid time off

Paid parental leave

Tuition reimbursement

Job summary

Ingenovis Health is hiring a Credentialing Coordinator in Utah to gather and complete provider credentialing files and coordinate with healthcare facilities nationwide. This role emphasizes building excellent relationships, maintaining accurate records, and delivering proactive service through phone, email, and written correspondence.

Strong organizational and communication skills are essential; the position supports a fast-paced environment with attention to detail and independent work

Qualifications

• High school diploma required; associates or bachelor's preferred.
• 2+ years of customer service experience preferred.
• Excellent written and oral communication skills; strong organization.

Responsibilities

• Maintain relationships with healthcare facilities nationwide to understand credentialing processes.
• Ensure provider credentialing files are completed accurately and timely.
• Provide customer service via phone, email, fax, and written correspondence.
• Provide backup to team members and meet deadlines with accuracy.
• Update credentialing process communications to providers, medical staff offices and internal teams.
• Prioritize work using the VISTA application and keep detailed records.

Skills

Customer service

Communication skills

Organization

Independence

Detail orientation

Microsoft Office

Education

High school diploma

Associates degree preferred

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

SUMMARY

The Credentialing Coordinator gathers and completes provider credentialing files as well as works directly with providers and healthcare facilities nationwide to obtain hospital privileges.

RESPONSIBILITIES

• Maintain excellent relationships with healthcare facilities nationwide to understand their unique credentialing processes.
• Ensure that all the details involved in completing provider credentialing files are accomplished according to company guidelines, and in an efficient, proactive manner.
• Provide top-notch customer service via telephone, email, fax, and written correspondence.
• Provide backup to all members of the team as necessary.
• Manage your work to tight deadlines while maintaining both speed and accuracy.
• Provide consistent and thorough updates on credentialing process to provider, medical staff offices and internal sales teams.
• Prioritize work using the VISTA application while maintaining complete and accurate records of all activities.
• Assist in reception/incoming customer phone call responsibilities; including directing calls to appropriate VISTA staff.
• Performs additional duties as requested by management.

REQUIREMENTS AND EXPERIENCE

• A minimum of a high school diploma required.
• Associates degree or Bachelor's degree preferred.
• A minimum of 2 years of experience in customer service preferred.
• Proficient Microsoft Office Suite and ability to learn proprietary software.
• Excellent written and oral communication skills.
• Strong organization skills.
• Positive, approachable, and professional representative of VISTA Staffing Solutions.
• Ability to take direction and perform tasks efficiently and in a timely manner.
• Detail oriented, accurate, and excellent research skills.
• Ability to work independently with minimal direction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to use sensory skills to effectively communicate and interact with other employees and the public through use of the telephone, email, video conference and face to face contact.
• Ability to use manual dexterity, visual acuity and hearing acuity to effectively use and operate office related equipment such as but not limited to a computer, copier, scanner, camera, phone, headset, keyboard and mouse.
• Ability to sit for extended periods of time at a keyboard and workstation with low periods of reaching and standing.
• Ability to lift up to 15 pounds at times.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Ingenovis Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws.

This policy applies to all employment practices within our organization.

RESERVATION OF RIGHTS

Essential functions contained within this job description are listed above; they are subject to change at any time due to reasonable accommodation or other reasons set forth by management.

Compensation Range

Benefits include:

• health
• dental
• vision
• FSA/HSA
• company-paid life insurance
• 401K with discretionary match
• paid time off
• paid parental leave
• tuition reimbursement

Ingenovis Health companies are sending the best healthcare talent to every corner of this country where hospitals and patients need medical attention.

Through a combination of smart and nimble planning, Ingenovis Health is transforming the industry, creating a home for healthcare professionals from all disciplines to further their careers and find where they're most needed.

With the collective strength of our wide-ranging ecosystem of companies, Ingenovis Health is better positioned to secure our place as the home of healthcare talent.

Everyone has cycles in their career - including nurses, advanced practitioners, allied providers, even physicians.

Ingenovis Health is the center hub of a wheel of healthcare talent resources, whether a person is looking to travel on short assignments, work in underserved communities, increase their skills in a new role or find a permanent assignment, the companies of Ingenovis Health gather those specialized agencies in a central location for easy movement between organizations.

The people of Ingenovis do important work - we make sure there is care at the bedside and we get people jobs.