Visitor Services & Rentals Coordinator

Ugajobsearch; Athens (GA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

TRS retirement plan

Benefits eligible

Job summary

University of Georgia Botanic Garden is seeking a Visitor Services Customer Service Coordinator in Athens, GA. The role focuses on coordinating rentals, tours, and visitor services events, working closely with the Visitor Services Manager and Special Events Manager to ensure smooth operations.

The position requires strong customer service, organizational skills, attention to detail, and the ability to work evenings and weekends as needed.

Qualifications

• Knowledge of customer service principles.
• Knowledge of venue rental operations and event logistics.
• Ability to coordinate schedules, bookings, and event activities.

Responsibilities

• Coordinating Customer Service tasks around scheduling and rentals logistics of SBG rental business.
• Respond to and follow up with email and phone inquiries within one business day.
• Schedule client rental tours and implement rental tours with interested clients.
• Assist with Rental & Special Event Logistics including venue setup and signage.

Skills

Customer service

Event coordination

Organizational skills

Communication

Staff training

CRM familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

University of Georgia Botanic Garden is seeking a Visitor Services Customer Service Coordinator in Athens, GA. The role focuses on coordinating rentals, tours, and visitor services events, working closely with the Visitor Services Manager and Special Events Manager to ensure smooth operations.

The position requires strong customer service, organizational skills, attention to detail, and the ability to work evenings and weekends as needed.