Visitor Center Experience & Events Coordinator

National Audubon Society, Inc.

Naples (FL)

On-site

USD 34,000 - 36,000

Full time

2 days ago
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Job summary

National Audubon Society, Inc. seeks a Visitor Center Coordinator in Naples, FL. The role supports Blair Visitor Center operations, admissions, Nature Store, Rooney Café, and event coordination, with a focus on guest services and retail operations.

You will work 40 hours weekly, including weekends. A bachelor’s degree and 1+ year in retail or customer service are required; strong communication, cash handling, and MS Office skills are essential.

Qualifications

  • Bachelor's degree and a minimum of 1 year in retail or customer service.
  • Excellent verbal and written communication, and relationship-building skills.
  • Detail-oriented with ability to multi-task in a fast-paced environment.
  • Ability to work in a team and autonomously.

Responsibilities

  • Provide excellent customer service in the Nature Store, admissions, Rooney Café, and Discovery Center.
  • Open/close Blair Audubon Visitor Center and boardwalk; assist with early closures.
  • Operate POS, manage cash handling and deposits; process returns and credits.
  • Assist with annual inventory and store records; support promotions and communications.
  • Sell and renew memberships; assist with events and vendor coordination.
  • Maintain knowledge of sanctuary ecology and Audubon policies.

Skills

Customer service
Communication
Relationship building
Teamwork
Attention to detail
MS Office/Outlook

Education

Bachelor's degree

Tools

Lightspeed
Ticketing software
Salesforce
EveryAction

Job description

National Audubon Society, Inc. seeks a Visitor Center Coordinator in Naples, FL. The role supports Blair Visitor Center operations, admissions, Nature Store, Rooney Café, and event coordination, with a focus on guest services and retail operations.

You will work 40 hours weekly, including weekends. A bachelor’s degree and 1+ year in retail or customer service are required; strong communication, cash handling, and MS Office skills are essential.

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