Visitor and Event Coordinator

Career Opportunities; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

401k with company match

Paid vacation and sick leave

Life and AD&D insurance

Employee Assistance Program

Flexible work environment

Job summary

LAUKOA seeks a Visitor and Event Coordinator to manage visitor experiences and front-of-house operations for museum events in New London, CT. You will turn approved plans into safe, polished delivery while coordinating with government and contractors without obligating funds.

The role requires 2–4 years in event planning or museum operations, with proficiency in Microsoft Office and event systems, plus strong attention to accessibility and safety.

Qualifications

• Bachelor degree in hospitality management, public relations, marketing, or related field.
• 2–4 years of event planning, hospitality or front-of-house museum operations experience.
• Proficiency with Microsoft Office and event registration systems.
• Experience with visitor flow, crowd control, ADA accessibility and event logistics.

Responsibilities

• Coordinate approved public programs, recurring operations and authorized events including National Coast Guard Museum Association coordination when directed by the Government.
• Prepare run of show documents, layouts, schedules, staffing parameters, setup/teardown plans and event operating procedures within approved requirements.
• Serve as on-site Contractor point of contact during events; coordinate with stakeholders and enforce building protocols including gallery rules.
• Deconflict daily gallery visitation with approved events and manage visitor flow, accessibility and safety needs.
• Collect and analyze visitor feedback and experience measures; propose improvements through the Contractor Program Manager.
• Track event costs, vendor invoices and cost allocation documentation.
• Coordinate approved vendors but do not obligate Government funds or approve payments.

Skills

Event planning

Hospitality operations

Front of house

Microsoft Office

Scheduling software

Education

Bachelor's degree in Hospitality Management

Tools

Event registration systems

Scheduling software

Job description

Visitor and Event Coordinator Openings 1 full time position Location New London Connecticut on site Status Key Personnel

Position Summary

The Visitor and Event Coordinator coordinates visitor experience operations front of house logistics and approved museum community and military events The role turns Government approved plans into safe polished delivery while ensuring that the Contractor does not independently obligate funds approve payments set Government policy or make official commitments

Essential Responsibilities

• Coordinate approved public programs recurring operations and authorized events including National Coast Guard Museum Association coordination when directed by the Government
• Prepare run of show documents layouts schedules staffing parameters setuptransitionteardown plans and event operating procedures within approved requirements
• Serve as the on site Contractor point of contact during events; coordinate with authorized stakeholders and enforce approved building protocols including gallery fooddrink restrictions
• Deconflict daily gallery visitation with approved public or private events and coordinate visitor flow crowd control accessibility and safety needs
• Collect and analyze visitor feedback and visitor experience measures; recommend process improvements through the Contractor Program Manager
• Track authorized event costs vendor invoices and cost allocation documentation
• Coordinate approved vendors but do not obligate Government funds or approve payments

Minimum Qualifications

• Bachelor degree in hospitality management public relations marketing or a related field
• Two to four years of event planning hospitality or front of house museum operations experience
• Proficiency with Microsoft Office event registration systems and scheduling software
• Demonstrated experience with visitor flow crowd control ADAaccessibility considerations event logistics and post event feedback or metrics

Preferred Qualifications

• Museum cultural institution public attraction senior military protocol sensitive or high volume public event experience
• Familiarity with fire code occupancy and public event safety constraints
• Experience managing complex multi stakeholder event coordination under pressure and a strong eye for event layouts that respect gallery environments

Equal Opportunity

LAUKOA is an Equal OpportunityAffirmative ActionVEVRAA federal contractor All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law

Benefits

• including medical dental and vision insurance
• a 401k program with employer match
• paid vacation and sick leave
• employer paid basic life and AD&D insurance
• an Employee Assistance Program
• and a flexible work environment
• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance and more

Additionally employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance and more

LAUKOA gives preference to internal candidates If no internal candidate meets our qualifications external candidates will be given consideration