Greeter

Career Opportunities; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer match

Paid vacation and sick leave

Life and AD&D insurance

Employee Assistance Program

Flexible work environment

Critical illness coverage

Accident insurance

Identity theft coverage

Pet insurance

Job summary

Career Opportunities in New London, CT seeks a full-time Greeter to create a welcoming first impression in the museum lobby. The role supports admission, provides orientation, and guides visitors to exhibits and amenities with friendly, clear communication.

Responsibilities include managing queues, assisting with directions, and reporting visitor feedback. Prior hospitality or visitor services experience is preferred; bilingual ability is a plus.

Qualifications

• High school diploma or equivalent.
• 1+ years in customer facing roles.
• Ability to stand or move in a busy lobby for 4–6 hours.
• Availability to work weekends, holidays and evening events as required.
• Bilingual visitor service capability.
• Strong wayfinding or concise storytelling skills.

Responsibilities

• Proactively welcome guests, distribute maps and materials and provide orientation to museum amenities and events.
• Support orderly admission or check in queues and direct visitors to restrooms, elevators, lockers, cafes and gallery areas.
• Coordinate with the Visitor and Event Coordinator on daily program shifts, closures, event logistics and visitor communications.
• Communicate basic gallery rules and provide government-approved information about programs and memberships.
• Maintain a tidy reception area, restock brochures and maps, report custodial needs and assist with lobby signage and equipment setup.
• Log common visitor questions, complaints and feedback through established procedures.

Skills

Customer service

Hospitality

Communication

Bilingual

Education

High school diploma

Job description

Greeter Openings 2 full time positions

Location New London Connecticut on site

Position Summary

The Greeter creates a welcoming first impression in the main lobby supports admission or check in procedures manages visitor flow and provides accurate orientation and wayfinding information.

Essential Responsibilities

• Proactively welcome guests, distribute approved maps and materials and provide a concise orientation to museum amenities exhibits and daily events.
• Support orderly admission or check in queues and direct visitors to restrooms elevators lockers cafes and gallery areas.
• Coordinate with the Visitor and Event Coordinator on approved daily program shifts closures event logistics and visitor communications.
• Communicate basic gallery rules and provide only Government approved information about museum programs events and authorized membership or support opportunities.
• Maintain an orderly reception area restock approved brochures and maps report custodial needs and support lobby event signage and equipment setup.
• Log common visitor questions complaints and feedback through established procedures.

Minimum Qualifications

• High school diploma or equivalent.
• One or more years in customer facing reception retail hospitality visitor services or comparable roles.
• Ability to stand or move in a busy lobby for four to six hours and communicate in a warm clear voice.
• Availability to work weekends holidays and evening events as operationally required.

Preferred Qualifications

• High volume hospitality museum visitor center tourism or event check in experience.
• Bilingual visitor service capability.
• Strong wayfinding hospitality or concise storytelling skills.

LAUKOA is an Equal OpportunityAffirmative ActionVEVRAA federal contractor All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.

Benefits

• medical dental and vision insurance
• 401k program with employer match
• paid vacation and sick leave
• employer paid basic life and AD&D insurance
• Employee Assistance Program
• flexible work environment
• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance

LAUKOA gives preference to internal candidates If no internal candidate meets our qualifications external candidates will be given consideration.