VisionLink Analytics & Training Specialist

Mustang Cat; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Great Work-Life Balance

Job Stability + Career Growth Opportu­

Comprehensive Benefits Package – Med/D

401(k) with Employer Match

Tuition Reimbursement & Development Op

Paid Time Off & Holidays

Job summary

Mustang Cat in Houston is seeking a VisionLink Specialist to support, optimize, and expand VisionLink usage across our dealer's customer base. You will be the primary resource for telematics support, onboarding, training, and performance monitoring.

Ideal candidates have experience in data analytics or related roles, strong data interpretation skills, and the ability to translate telematics data into actionable insights that improve uptime and reduce costs.

Qualifications

• Experience in data analytics, data science, or a related analytical role.
• Strong ability to collect, interpret, and analyze data from multiple sources.
• Proficiency with Microsoft Office and database systems.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across teams and departments.

Responsibilities

• Provide frontline VisionLink support for customer inquiries and internal teams.
• Assist with account setup, asset visibility, subscriptions, and dashboard configuration.
• Troubleshoot telematics hardware and connectivity issues and escalate when needed.
• Train customers and internal staff; develop quick-reference guides and best practices.
• Translate telematics data into actionable insights to improve uptime and productivity.

Skills

Data analytics

Data science

Microsoft Office

Database systems

Communication skills

Collaboration

Attention to detail

Education

Associate degree or technical certificate

Tools

VisionLink

Cat Inspect

SIS

Foresight

Job description

Mustang Cat in Houston is seeking a VisionLink Specialist to support, optimize, and expand VisionLink usage across our dealer's customer base. You will be the primary resource for telematics support, onboarding, training, and performance monitoring.

Ideal candidates have experience in data analytics or related roles, strong data interpretation skills, and the ability to translate telematics data into actionable insights that improve uptime and reduce costs.