Dealership Optimization Consultant

Vehlo; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid time off and holidays

Job summary

Vehlo seeks a Performance Consultant to analyze dealership operations, provide strategic guidance on platform use, and drive adoption across multiple locations. You will train clients, monitor KPIs, and present data-driven recommendations to improve outcomes.

Join a growth-focused team that values collaboration, cross-functional influence, and a strong client-first mindset, with travel across regions and remote coordination as needed.

Qualifications

• 5+ years of experience in consulting, customer success, or performance improvement (automotive or SaaS experience preferred).
• Strong analytical skills with the ability to translate data into actionable recommendations for operational improvements.
• Proven success delivering training, workshops, or consultative guidance to client organizations.
• Excellent communication and presentation skills, with the ability to influence stakeholders at multiple levels.
• Ability to manage large, multi-location customer groups with consistency and professionalism.
• Collaborative mindset with experience working cross-functionally (Product, Sales, Customer Success, Support).
• Proficiency with customer success tools, CRM platforms (Salesforce, ChurnZero), and Microsoft Office/Excel.
• Willingness to travel locally and out-of-market as required.

Responsibilities

• Analyze dealership operations and workflows to identify opportunities for optimization and improved efficiency.
• Deliver technical and strategic guidance on effective platform use, with the goal of increasing utilization and demonstrating business value.
• Conduct follow-up training on platform capabilities, best practices, and new features to drive adoption and ROI.
• Monitor client performance metrics and KPIs, providing actionable insights to measure progress and success.
• Lead regular performance reviews with clients, presenting data-driven recommendations to improve outcomes.
• Collaborate with Product teams to share customer feedback and influence future platform enhancements.
• Serve as a trusted advisor to dealerships, fostering long-term relationships and executive-level trust.
• Provide the Customer Success team with insights on emerging industry trends and competitive intelligence.
• Manage assigned large dealership groups, ensuring consistent engagement and measurable success across locations.

Skills

Analytical skills

Communication

Training delivery

Cross-location management

Team collaboration

Willingness to travel

CRM proficiency

MS Office/Excel

Education

Bachelor's degree

Tools

Salesforce

ChurnZero

Microsoft Office/Excel

Job description

Vehlo seeks a Performance Consultant to analyze dealership operations, provide strategic guidance on platform use, and drive adoption across multiple locations. You will train clients, monitor KPIs, and present data-driven recommendations to improve outcomes.

Join a growth-focused team that values collaboration, cross-functional influence, and a strong client-first mindset, with travel across regions and remote coordination as needed.