Visionary Head of Web Strategy & Experience

Gong.io; United States; Remote; USD 217,000 - 290,000; Full time

Benefits offered by this job

Medical, dental & vision plans

Wellbeing stipend

Mental health benefits

401(k) program

Education stipend

Flexible vacation

Parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a vision-driven Sr. Director of Web Strategy & Experience to own gong.io's strategy, design, and performance.

You will lead a cross-functional team across brand, product marketing, and web engineering to deliver a world-class digital storefront that reflects our leadership and drives qualified pipeline. You will build and develop a high-performing pod of designers, developers, and content creators, hiring and coaching to raise the bar for web talent while aligning with GTM and

Qualifications

• 12+ years leading high-growth enterprise B2B website strategy, digital marketing, or web product management, including 5-8+ years directly managing designers, developers, or content teams.
• Proven track record managing modern WebOps stacks (CMS architectures, personalization tools, and analytics).
• Deep understanding of high-converting B2B SaaS web journeys, positioning, and CRO.

Responsibilities

• Vision & Strategy: Define and execute the roadmap for gong.io, ensuring alignment with messaging, brand identity, and GTM strategy.
• Cross-Functional Execution: Orchestrate content, brand design, web engineering, and AEO to ship high-impact updates with velocity.
• Conversion & Performance: Drive CRO programs, A/B testing, personalization, and web analytics to optimize funnel and pipeline.
• UX & Design Excellence: Maintain world-class design fidelity, site responsiveness, accessibility, and micro-interactions across desktop and mobile.
• Technical Infrastructure: Partner with web development and IT to ensure CMS architecture, page load speed, AEO health, and security standards.
• Team Leadership & Development: Hire, develop, and retain a high-performing pod; build bench strength and craft culture.

Skills

Web strategy

Team leadership

WebOps

CRO

B2B SaaS

UX Design

Cross-functional collaboration

Job description

Gong is seeking a vision-driven Sr. Director of Web Strategy & Experience to own gong.io's strategy, design, and performance.

You will lead a cross-functional team across brand, product marketing, and web engineering to deliver a world-class digital storefront that reflects our leadership and drives qualified pipeline. You will build and develop a high-performing pod of designers, developers, and content creators, hiring and coaching to raise the bar for web talent while aligning with GTM and