Vision Solutions Engineer - Pre-Sales & Field Support

OPT Machine Vision; Cupertino (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

OPT Machine Vision in Cupertino is looking for a Technical Support Engineer to bridge customer needs with vision inspection technologies. Responsibilities include pre-sales collaboration, technical demonstrations, and providing ongoing support to customers, ensuring seamless implementation.

The ideal candidate holds a Bachelor’s Degree in Electrical Engineering or a related field, has a minimum of 2 years in machine vision or technical support, and is proficient in communication and problem-solving. A customer-oriented mindset and teamwork abilities are essential.

Qualifications

• Minimum of 2 years of experience in machine vision or technical support.
• Excellent communication skills, fluent in English.
• Ability to work independently and collaboratively.

Responsibilities

• Work with Sales Team to design optimal vision proposals.
• Conduct technical demonstrations and presentations.
• Provide ongoing technical support to customers.
• Travel to customer sites for pre and post-sales visits.

Skills

Customer-oriented mindset

Communication skills (English)

Hands-on experience with industrial cameras

Technical support experience

Proactive attitude

Education

Bachelor’s Degree in Electrical Engineering or related

Tools

CRM software

MS Teams

Vision software

Job description

OPT Machine Vision in Cupertino is looking for a Technical Support Engineer to bridge customer needs with vision inspection technologies. Responsibilities include pre-sales collaboration, technical demonstrations, and providing ongoing support to customers, ensuring seamless implementation.

The ideal candidate holds a Bachelor’s Degree in Electrical Engineering or a related field, has a minimum of 2 years in machine vision or technical support, and is proficient in communication and problem-solving. A customer-oriented mindset and teamwork abilities are essential.