Vision Lab Operations & Quality Specialist

ESSILORLUXOTTICA; West Chester Township (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Bonus plan

Job summary

EssilorLuxottica is seeking a Retail Lab Operations Specialist to support manufacturing process initiatives ensuring quality, safety, and technical excellence in retail labs. You’ll work across functions on testing, validation, documentation, and continuous improvement of in-store processes.

The role requires 4 years in optical retail and lab operations, strong analytical skills, and collaboration withProcurement, Operations, and EHS teams.

Qualifications

• 4 years' experience in optical retail, quality manufacturing, and lab operations.
• Exceptional attention to detail with analytical thinking.
• Customer-focused mindset with problem-solving abilities.
• Ability to manage multiple projects with minimal supervision.
• Strong verbal and written communication across teams.
• Adaptability in a dynamic organization.
• Experience supporting process improvement initiatives and standardization.
• Ability to build effective relationships across stakeholder groups.
• Proficiency in MS Office Suite (Excel, PowerPoint, SharePoint).

Responsibilities

• Maintain understanding of retail manufacturing operations, products, processes, equipment, and testing procedures.
• Manage material supplies and equipment to ensure availability and proper function.
• Test and validate lab equipment, supplies, lenses, and frames for in-store manufacturing readiness.
• Perform routine maintenance and upkeep of test and process equipment.
• Prepare and maintain technical reports, logs, and data records.
• Analyze operational and quality data to identify trends and support decisions.
• Support SOPs and best-practice documentation across retail lab operations.
• Support training programs and maintain job aids and resources for equipment operation.
• Assist field testing/validation of new equipment, products, and processes.
• Collaborate with vendors and procurement to maintain supply accuracy and resolve equipment issues.
• Support equipment inventory with ROC and field partners.
• Provide direct support to LC stores with technical feedback.

Skills

Optical retail experience

Analytical thinking

Project multitasking

Communication skills

Adaptability

Process improvement

MS Office suite (Excel, PowerPoint, SP

Job description

EssilorLuxottica is seeking a Retail Lab Operations Specialist to support manufacturing process initiatives ensuring quality, safety, and technical excellence in retail labs. You’ll work across functions on testing, validation, documentation, and continuous improvement of in-store processes.

The role requires 4 years in optical retail and lab operations, strong analytical skills, and collaboration withProcurement, Operations, and EHS teams.