Ophthalmic Lab QA & Operations Specialist

Luxottica; Watsonville (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Luxottica's manufacturing lab in the Santa Cruz area seeks a hands-on Lab Quality and Operations Support partner to monitor workflow and perform real-time quality checks on in-process orders. You will work with production, quality, and leadership to uphold standards and resolve issues promptly.

The role involves investigating breakages, correcting defects, documenting actions, and guiding root-cause analyses while supporting process improvements and cross-team coordination.

Qualifications

• High school education or equivalent preferred.
• Ability to work in a fast-paced production environment with moderate noise levels.
• Must wear appropriate PPE in the lab.
• Must follow all company and lab policies and procedures.
• Ability to communicate effectively with all levels of the organization.
• Ability to work independently 90% of the time.
• Ability to prioritize, manage multiple tasks, and use good judgment.
• Computer skills including MS Office and optical testing machinery.

Responsibilities

• Perform real-time quality checks and correct quality issues on in-process orders.
• Investigate breakages, redo jobs, incorrect lenses, and defects, and report to lab leadership.
• Own the resolution of jobs with multiple breakages with proper documentation.
• Analyze lab reports to identify orders at risk due to quality issues.
• Escalate quality-driven issues to CS/OE/Sales with complete details.
• Support root cause analysis on the floor for high breakage and high redo jobs.
• Assist with implementing approved process improvements.

Skills

Communication

Independent work

Multitasking

MS Office

Optical testing machinery

Education

High school diploma

Tools

MS Office

Optical testing machinery

Job description

Luxottica's manufacturing lab in the Santa Cruz area seeks a hands-on Lab Quality and Operations Support partner to monitor workflow and perform real-time quality checks on in-process orders. You will work with production, quality, and leadership to uphold standards and resolve issues promptly.

The role involves investigating breakages, correcting defects, documenting actions, and guiding root-cause analyses while supporting process improvements and cross-team coordination.