Vision Center Manager — Lead Sales, Service & Optics

Walmart; Norwich (CT); On-site; USD 56,000 - 74,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Education benefits (Live Better U)

Job summary

Walmart in Norwich, CT is seeking an Optical Department Lead to drive sales growth through merchandising, pricing accuracy, and exceptional service. You will oversee eyewear fittings, inventory, and coordination with optometrists to support patient care.

The role emphasizes mentoring the optical team, maintaining HIPAA compliant records, and ensuring safety and quality in all procedures. Competitive hourly pay, comprehensive benefits, and opportunities for professional development are offered.

Qualifications

• Minimum qualifications include college coursework or equivalent experience.
• Retail and supervisory experience preferred for leadership.
• Experience in optical services or retail operations is advantageous.

Responsibilities

• Lead department sales growth through merchandising, pricing, inventory oversight and seasonal execution.
• Set high service standards and resolve member inquiries with HIPAA-compliant processes.
• Coach and develop the optical team, manage workflow, and ensure credential renewals.
• Oversee eyewear measurements, fittings, repairs, and order processing under supervision.

Skills

Retail experience

Supervisory experience

Optical retail experience

General work experience

Education

Two years college or equivalent

One year retail + one year supervisory

Two years general work experience incl optical

Job description

Walmart in Norwich, CT is seeking an Optical Department Lead to drive sales growth through merchandising, pricing accuracy, and exceptional service. You will oversee eyewear fittings, inventory, and coordination with optometrists to support patient care.

The role emphasizes mentoring the optical team, maintaining HIPAA compliant records, and ensuring safety and quality in all procedures. Competitive hourly pay, comprehensive benefits, and opportunities for professional development are offered.