Vision Center Manager: Lead Eyewear & Customer Service

Walmart; South Euclid (OH); On-site; USD 58,000 - 89,000; Full time

Benefits offered by this job

Free shipping

Walmart+ membership

Live Better U tuition reimbursement

401(k) matching

Paid time off

Job summary

Walmart in South Euclid, Ohio is seeking an Optician in the Vision Center to drive sales, educate customers on eyewear options, and lead a team of associates. This role emphasizes strong customer service, accurate measurements, and adherence to company policies.

The position offers full-time hours with varied shifts, a focus on integrity, and opportunities for development within Walmart's Vision Center and broader corporate programs.

Qualifications

• 2+ years of college OR 1 year retail with 1 year supervisory experience OR 2 years general work with 1 year optical.

Responsibilities

• Drive sales in Vision Center with effective presentation and pricing.
• Guide associates on customer service approaches and issue resolution.
• Oversee community outreach programs and associate involvement.
• Ensure compliance with policies, asset protection, safety and quality controls.
• Provide supervision and development opportunities for Vision Center associates.
• Assist customers in selecting eyewear, take measurements, and ensure proper service.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Optical experience (1 year preferred)

Job description

Walmart in South Euclid, Ohio is seeking an Optician in the Vision Center to drive sales, educate customers on eyewear options, and lead a team of associates. This role emphasizes strong customer service, accurate measurements, and adherence to company policies.

The position offers full-time hours with varied shifts, a focus on integrity, and opportunities for development within Walmart's Vision Center and broader corporate programs.