Vision Care Technician — Patient Experience Pro

Clarkson Eyecare, Inc.; Paducah (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401k matching

Paid time off and holidays

Paid maternity leave

Competitive base pay

Employee discounts

Job summary

EyeCare Partners is seeking an Optometric Technician to support clinicians and deliver a world-class Total Patient Experience. You will perform initial testing with optical instruments to prepare patients for exams with an Optometrist in a busy clinical setting.

The ideal candidate has at least 1 year of customer-facing medical office experience, a strong sense of HIPAA compliance, and availability to work variable hours, including weekends. Ophthalmic experience is preferred.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a role interacting with customers/patients.
• Favorable background check as required by state.
• Must provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with patients while delivering medical support.
• Comply with all company policies and procedures including HIPAA.
• Practice urgency, valuing both patient and doctor's time and schedule.
• Operate examination equipment and assist with initial testing to prepare patients for exams.
• Follow scripting for testing equipment and ensure equipment cleanliness.
• Interact professionally with all staff and perform general office duties as assigned.

Skills

Customer service

Medical office experience

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optometric Technician to support clinicians and deliver a world-class Total Patient Experience. You will perform initial testing with optical instruments to prepare patients for exams with an Optometrist in a busy clinical setting.

The ideal candidate has at least 1 year of customer-facing medical office experience, a strong sense of HIPAA compliance, and availability to work variable hours, including weekends. Ophthalmic experience is preferred.