Vision Care Store Manager — Lead a Guest-First Team

Target Optical; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Target Optical is seeking a Store Manager to lead a team of high performing Team Members, delivering an exceptional guest experience and achieving brand goals.

You will recruit, coach, and develop staff, create schedules, manage payroll, and drive continuous improvement in store operations while maintaining strong relationships with doctors and guests. This role requires strong leadership, a results-driven mindset, and a passion for excellent customer service.

Qualifications

• Bachelor's degree or equivalent experience
• 3+ years experience in customer service or retail
• Entrepreneurial
• Drive for results
• Critical thinking
• Recruiting, selection and development of talent
• Selling skills
• Motivating and influencing others

Responsibilities

• Ensure Team Members deliver an outstanding guest experience with every guest, every time.
• Set clear expectations that the store and Team Members be Guest Ready.
• Coach Team Members on Playground Rules and Guest Ready performance.
• Develop clear action plans for immediate and future development.
• Complete annual performance reviews along with monthly coaching conversations.
• Create schedules and manage payroll and hiring paperwork.
• Foster professional relationships with Target Optical doctors where applicable.

Skills

Customer service

Retail experience

Entrepreneurial spirit

Results driven

Critical thinking

Talent recruitment

Sales skills

People motivation

Education

Bachelor's degree or equivalent experience

Job description

Target Optical is seeking a Store Manager to lead a team of high performing Team Members, delivering an exceptional guest experience and achieving brand goals.

You will recruit, coach, and develop staff, create schedules, manage payroll, and drive continuous improvement in store operations while maintaining strong relationships with doctors and guests. This role requires strong leadership, a results-driven mindset, and a passion for excellent customer service.