Part-Time Eye Care Experience Specialist

Visionworks of America; Kenosha (WI); On-site; USD 36,702,000 - 49,543,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Part Timers

Job summary

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will handle preliminary testing, patient records, and handoffs to the OD while guiding customers toward appropriate products and services in a warm, helpful way.

You’ll support exam lane operations, transition patients to the sales floor, and help with inventory, phones, and general store duties, ensuring a smooth patient journey.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will handle preliminary testing, patient records, and handoffs to the OD while guiding customers toward appropriate products and services in a warm, helpful way.

You’ll support exam lane operations, transition patients to the sales floor, and help with inventory, phones, and general store duties, ensuring a smooth patient journey.