Vision Care Specialist – Frames & Lenses

Sight360; Brooksville (FL); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Matching 401(k)

Paid Time Off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 invites an Eye Care Professional to join our eye care team. You will engage customers, uncover lifestyle needs, and recommend frames, lenses, and products while taking measurements and assisting with frame selection.

You will fit and adjust eyewear, troubleshoot vision concerns, teach patients how to wear and care for glasses and contacts, and support lab orders across clinic locations. Travel between clinics may be required.

Qualifications

• Customer service experience preferred.
• Optical experience not required but helpful.

Responsibilities

• Obtain patient’s prescription from ophthalmologist or optometrist.
• Gather patient’s information including vision and medical insurance information.
• Schedule, confirm and maintain appointments.
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications.
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face.
• Prepare and submit the order to the proper lab for manufacturing.
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools.
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies.
• Teaching patients how to wear and care for both contact lenses and eyeglasses.
• Repairing or replacing broken frames.
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Skills

Customer service

Interpersonal communication

Problem solving

Multitasking

Eyewear selection guidance

Teaching patients

Computer literacy

Math skills

Tools

Lensometer

Auto refractor

Pupilometer

Calipers

Hand tools

Job description

Sight360 invites an Eye Care Professional to join our eye care team. You will engage customers, uncover lifestyle needs, and recommend frames, lenses, and products while taking measurements and assisting with frame selection.

You will fit and adjust eyewear, troubleshoot vision concerns, teach patients how to wear and care for glasses and contacts, and support lab orders across clinic locations. Travel between clinics may be required.