Vision Care Specialist: Frame & Lens Expert

Opti-mart; Inverness (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with matching

Paid time off

Paid holidays

Employee discount

Certification reimbursement

Career growth opportunities

Job summary

Sight360 is hiring an Eye Care Professional to interact with customers, assess lifestyle needs, and recommend eyewear solutions. You will assist with frame selection, take measurements, fit glasses, and teach proper wear and care for glasses and contacts across clinic locations.

The role involves tracking prescriptions, scheduling appointments, and performing related administrative tasks to ensure a smooth patient experience. Travel between clinics may be required.

Qualifications

• Customer service experience preferred
• Optical experience not required but helpful

Responsibilities

• Obtain patient’s prescription from ophthalmologist or optometrist
• Gather patient’s information including vision and medical insurance information
• Schedule, confirm and maintain appointments
• Recommend frames, lenses and products that are suitable for the patient’s style, face and specifications
• Adjust and fit frames according to the prescription and patient’s specifications, as well as to the patient’s face
• Prepare and submit the order to the proper lab for manufacturing
• Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
• Assist with frame inventory, contact lens inventory, marketing materials and office supplies
• Teaching patients how to wear and care for both contact lenses and eyeglasses
• Repairing or replacing broken frames
• Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals

Skills

Customer service oriented

Interpersonal skills

Communication skills

Problem solving

Managing multiple patients

Assisting eyewear selections

Teaching patients

Computer proficiency

Math skills

Tools

Lensometer

Auto refractor

Pupilometer

Calipers

Hand tools

Job description

Sight360 is hiring an Eye Care Professional to interact with customers, assess lifestyle needs, and recommend eyewear solutions. You will assist with frame selection, take measurements, fit glasses, and teach proper wear and care for glasses and contacts across clinic locations.

The role involves tracking prescriptions, scheduling appointments, and performing related administrative tasks to ensure a smooth patient experience. Travel between clinics may be required.