Vision Care Specialist & Exam Concierge

Colonial Group; Salem (OR); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision coverage

Paid parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks seeks a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice in Salem, Oregon. You will guide patients through the first steps of their eye care journey, support preliminary testing, and help connect them with the OD and the sales floor.

Ideal candidates have a customer or patient service background; a HS diploma is required. This part-time role offers competitive benefits, employee discounts, and opportunities to grow in a patient-focused team.

Qualifications

• Customer or patient service experience preferred.
• HS diploma, GED or equivalent required.

Responsibilities

• Maintain complete and accurate patient records before preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate on products and services that meet eye care needs.
• Support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones.

Skills

Customer service

Phone support

Education

HS diploma

Job description

Visionworks seeks a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice in Salem, Oregon. You will guide patients through the first steps of their eye care journey, support preliminary testing, and help connect them with the OD and the sales floor.

Ideal candidates have a customer or patient service background; a HS diploma is required. This part-time role offers competitive benefits, employee discounts, and opportunities to grow in a patient-focused team.