Vision Care Sales Associate - Deliver Exceptional Eyewear

EssilorLuxottica; Glen Mills (Delaware County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

LensCrafters is seeking a dedicated team member to support patient eyewear purchases and customer care. You will greet patients warmly, assess needs, describe product features, and use the POS to complete transactions with precision.

Join a role focused on delivering exceptional service, mastering product knowledge, and coordinating timely pick-ups while maintaining a clean showroom and organized inventory.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
• Embraces new technology and change.
• Strong communicator and listener.
• Eyecare experience (preferred).
• Sales experience (preferred).

Responsibilities

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals.

Education

High School graduate or equivalent

Tools

Point-of-sale system

Job description

LensCrafters is seeking a dedicated team member to support patient eyewear purchases and customer care. You will greet patients warmly, assess needs, describe product features, and use the POS to complete transactions with precision.

Join a role focused on delivering exceptional service, mastering product knowledge, and coordinating timely pick-ups while maintaining a clean showroom and organized inventory.