Vision Care Retail GM: Grow Profits & Delight Patients

VisionWorks; Plano (TX); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Job summary

Visionworks in Plano, TX is seeking a General Manager to lead a service-driven team and drive store profitability while ensuring a simple, human journey from eye exam to eyewear pickup.

You will partner with doctors, hire and coach staff, manage daily traffic and appointments, and own the store's financial and customer experience goals. HS diploma required; Bachelor's preferred; optical mgmt exp a plus.

Qualifications

• HS Diploma or GED required; Bachelor's degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store's profitability without compromising the patient/customer experience by setting and exceeding organization's financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Skills

Leadership

Customer service

Staff development

Operational management

Education

HS Diploma or GED

Bachelor's degree preferred

Job description

Visionworks in Plano, TX is seeking a General Manager to lead a service-driven team and drive store profitability while ensuring a simple, human journey from eye exam to eyewear pickup.

You will partner with doctors, hire and coach staff, manage daily traffic and appointments, and own the store's financial and customer experience goals. HS diploma required; Bachelor's preferred; optical mgmt exp a plus.