Vision Care Practice Manager — People-First Leader

joinaegvision; Oxford (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

Acuity Eye Group is seeking a Practice Manager to lead the location with a people-first approach, coaching and mentoring staff while driving patient service, professional exams, and medical services. You will guide staff through performance management and strive to meet profitability and top-line goals.

The role emphasizes building a strong team, setting clear objectives, managing sales, and partnering with HR to uphold company policies and exceptional patient experiences across the Acuity Way.

Qualifications

• 3-5 years of professional setting background with leadership capacity
• Excellent verbal and written communication skills
• Optician certification preferred

Responsibilities

• Applies leadership, creative thinking, and analytical skills to improve individual practice performance and is an expert in solving operational issues
• Builds an effective team that works collaboratively to achieve results
• Addresses the practice’s unique strengths and challenges with objectives, strategies, and plans
• Establishes clear objectives for practice staff, communicates expectations with clarity and sets high standards of expectations for performance
• Sets the standard for a remarkable patient services and experiences utilizing the Acuity Way
• Identifies and selects top talent that matches AEG’s values with ability to recruit for long term sustainability
• Works closely with District Manager with the objective of achieving and exceeding financial plans for the practice
• Learns quickly and adapts to facing new problems; works to solve for a creative solution
• Relentless style to achieving results and development of others sharing best practices withing AEG platform
• Versatile learner: retains an open mind when adapting to change
• Marshal’s resources to get tasks done efficiently; can orchestrate many activities to accomplish various goals through superior service
• Ensures the daily sales are reviewed identifies gaps and places solutions in place to close the gap
• Reinforces the practice selling strategy and the Acuity Way
• Protects the company through loss prevention
• Partners with Human Resources to ensure that employees are committed to the handbook guidelines

Skills

Communication skills

Education

Business degree in Hospitality/Business/Management

Optician certification preferred

Job description

Acuity Eye Group is seeking a Practice Manager to lead the location with a people-first approach, coaching and mentoring staff while driving patient service, professional exams, and medical services. You will guide staff through performance management and strive to meet profitability and top-line goals.

The role emphasizes building a strong team, setting clear objectives, managing sales, and partnering with HR to uphold company policies and exceptional patient experiences across the Acuity Way.