Vision Care Navigator: Access & Support Specialist

Affordable Rent; Denver, Northern (CO, KY); Hybrid; USD 52,000 - 62,000; Full time

Job summary

Colorado Coalition for the Homeless (CCH) seeks a Patient Navigation Specialist - Vision to help patients access comprehensive eye care and overcome barriers to care at the Stout Street Health Center in Denver. You will handle front desk duties, verify insurance, schedule appointments, assist with transportation, and support ophthalmic services, including basic vision screenings and referrals.

This role emphasizes trauma-informed, patient-centered care and bilingual English/Spanish preferred in

Qualifications

• High School diploma or equivalent.
• One year of healthcare experience preferred, especially in eye care.
• Experience with insurance enrollment and front desk operations preferred.
• Strong customer service and communication skills.

Responsibilities

• Serve as the first point of contact for patients with empathy and professionalism.
• Register clients, verify insurance, create health records, and schedule appointments.
• Verify insurance status and connect clients to enrollment resources.
• Assist patients with eye exams, referrals, and transportation arrangements.
• Support ophthalmic services and document follow-up and treatment compliance.

Skills

Customer service

Patient advocacy

Communication

Organizational skills

Detail-oriented

Teamwork

Problem solving

Bilingual

Education

High School diploma or equivalent

Job description

Colorado Coalition for the Homeless (CCH) seeks a Patient Navigation Specialist - Vision to help patients access comprehensive eye care and overcome barriers to care at the Stout Street Health Center in Denver. You will handle front desk duties, verify insurance, schedule appointments, assist with transportation, and support ophthalmic services, including basic vision screenings and referrals.

This role emphasizes trauma-informed, patient-centered care and bilingual English/Spanish preferred in