Vision Care General Manager: Grow Profit & Experience

Visionworks; Bee Cave, Northern (TX, KY); Hybrid; USD 59,000 - 67,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone Anniversary Awards

Medical & Dental for Full Timers

Job summary

Visionworks is seeking a General Manager (GM) to lead store profitability and shape the patient/customer journey from appointment to eyewear pickup. The GM will manage a service-driven team, work with the Doctor, and drive financial and operational goals while maintaining an exceptional patient experience.

The role requires strong leadership, prior related experience, and a focus on service quality. Employment is full-time and on-site at our Texas stores, with competitive pay and benefits.

Qualifications

• HS Diploma or GED required; Bachelor’s degree preferred.
• Three (3) or more years of related experience required.
• Optical management experience preferred.
• Licensed GMs must have a current State Opticians License.

Responsibilities

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Education

HS Diploma or GED

Bachelor’s degree

Job description

Visionworks is seeking a General Manager (GM) to lead store profitability and shape the patient/customer journey from appointment to eyewear pickup. The GM will manage a service-driven team, work with the Doctor, and drive financial and operational goals while maintaining an exceptional patient experience.

The role requires strong leadership, prior related experience, and a focus on service quality. Employment is full-time and on-site at our Texas stores, with competitive pay and benefits.