Vision Care Concierge & Optometric Assistant

Visionworks of America

Vancouver (WA)

On-site

USD 23,000 - 26,000

Part time

3 days ago

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Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America is seeking an Optometric Assistant to be the friendly face of our Exam Practice, guiding patients through the Visionworks experience with care and expertise. This part-time position emphasizes eye health knowledge, preliminary testing, and high-quality customer service in a fast-paced retail setting.

The role includes helping patients transition from exam to sales, maintaining records, restocking, and coordinating with the OD team to meet each patient’s eyewear needs while

Qualifications

Related customer or patient experience preferred, but not necessary.

Responsibilities

Maintain complete and accurate patient records before conducing preliminary testing
Introduce patient to OD and provide OD with important patient information
Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

The role includes helping patients transition from exam to sales, maintaining records, restocking, and coordinating with the OD team to meet each patient’s eyewear needs while

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