Vision Care Concierge & Frontline Specialist (Part-Time)

VisionWorks; Pittsburgh (Allegheny County); On-site; USD 36,718,550 - 49,542,628; Part time

Benefits offered by this job

Vision Coverage

Parental Leave

Bereavement Leave

401k Plan

Paid Time Off

Anniversary Awards

Medical & Dental

Job summary

Visionworks in Pittsburgh is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will guide patients through preliminary testing, share eye health knowledge, and help educate them about products and services, delivering a simple, human and bold experience.

Responsibilities include maintaining patient records, introducing patients to the OD, and supporting the transition from doctor to sales floor while restocking, cleaning equipment, and

Qualifications

• Related customer or patient experience preferred, but not necessary.
• High school diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store’s exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Related customer experience

Education

High school diploma or GED

Job description

Visionworks in Pittsburgh is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will guide patients through preliminary testing, share eye health knowledge, and help educate them about products and services, delivering a simple, human and bold experience.

Responsibilities include maintaining patient records, introducing patients to the OD, and supporting the transition from doctor to sales floor while restocking, cleaning equipment, and