Vision Care Clinical Assistant — Front Desk & Testing

Visionworks; Mesa (AZ); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks Store 1335 in Mesa, AZ seeks a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You’ll guide patients through the first steps of their Visionworks experience with eye health knowledge and strong hospitality.

Responsibilities include collecting records, introducing patients to the OD, and facilitating transitions from exam to sales while supporting store operations and patient care every day.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintaining complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Patient experience

Education

HS diploma or GED

Job description

Visionworks Store 1335 in Mesa, AZ seeks a Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You’ll guide patients through the first steps of their Visionworks experience with eye health knowledge and strong hospitality.

Responsibilities include collecting records, introducing patients to the OD, and facilitating transitions from exam to sales while supporting store operations and patient care every day.