Vision Care Clinic Operations Lead

DVC MSO LLC; North Kansas City (MO); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Life insurance

Disability insurance

Paid time off

Paid holidays

Job summary

Discover Vision Centers is seeking an Office Manager to lead our Lee’s Summit clinic. The role focuses on coordinating clinic operations, guiding the care team, and delivering excellent patient experiences in a fast-paced environment.

The Office Manager drives workflows, enforces compliance, and mentors staff while collaborating with leadership to reach operational goals and maintain high service standards.

Qualifications

• Two years of college coursework or an Associate’s degree preferred.
• Three to five years of leadership or management experience in a healthcare setting.
• Knowledge of medical terminology.
• Strong organizational, leadership, and communication skills.
• Experience with Paylocity and NextGen EMR is preferred.

Responsibilities

• Oversee daily clinic operations and patient flow.
• Supervise and support staff at the location.
• Manage staffing, scheduling, and workflows.
• Ensure quality patient care and service delivery.
• Train and onboard new front office team members.
• Address patient inquiries on appointments, insurance, and payment options.
• Manage performance evaluations and coaching.
• Ensure compliance with policies and regulations.
• Collaborate with leadership on Operational goals.

Skills

Leadership

Communication

Medical terminology

Education

Two years of college coursework

Associate’s degree preferred

Tools

Paylocity

NextGen EMR

Microsoft Word

Excel

Outlook

Job description

Discover Vision Centers is seeking an Office Manager to lead our Lee’s Summit clinic. The role focuses on coordinating clinic operations, guiding the care team, and delivering excellent patient experiences in a fast-paced environment.

The Office Manager drives workflows, enforces compliance, and mentors staff while collaborating with leadership to reach operational goals and maintain high service standards.