Vision Care Assistant & Front Desk Specialist

VisionWorks; Broomfield (CO); On-site; USD 20,884 - 26,491; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and the eye care journey with a friendly, human touch. You will support the OD, assist on the sales floor, and help ensure a smooth patient experience from entry to exam completion.

Ideal candidates have customer service experience and a basic eye care understanding; HS diploma or GED is required.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service experience

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist/Optometric Assistant to be the face of our Exam Practice, guiding patients through preliminary testing and the eye care journey with a friendly, human touch. You will support the OD, assist on the sales floor, and help ensure a smooth patient experience from entry to exam completion.

Ideal candidates have customer service experience and a basic eye care understanding; HS diploma or GED is required.