Visa Operations Unit Manager

NANA Regional Corporation; Portsmouth (NH); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental plan

Vision plan

Employee Assistance Program

Paid training

Paid time off

Bonus eligibility

Job summary

LDRM, a joint venture led by Lockwood Hills Federal and DTSV, seeks an on-site Unit Manager near Portsmouth, NH. Lead and coach a management staff, ensure timely deliverables, and drive performance for government contracts. Applicants must enable security clearance and demonstrate strong communication.

The role offers a stable schedule, paid training, and a strong benefits package including retirement plans and insurance options.

Qualifications

• Bachelor’s degree or four years of additional experience in lieu of degree.
• Two years of progressive management experience.
• Four years in analytical or information processing roles enabling management of analysts.

Responsibilities

• Directly supervise, coach and develop Supervisors and staff.
• Hire and manage a technically proficient team throughout the contract.
• Provide timely deliverables and performance data to the customer for monitoring.

Skills

People management

Communication

Reporting & analytics

Office suite

NICE CCIR

Education

Bachelor's degree

Tools

NICE Contact Center Interaction Recording Software

Job description

LDRM, a joint venture led by Lockwood Hills Federal and DTSV, seeks an on-site Unit Manager near Portsmouth, NH. Lead and coach a management staff, ensure timely deliverables, and drive performance for government contracts. Applicants must enable security clearance and demonstrate strong communication.

The role offers a stable schedule, paid training, and a strong benefits package including retirement plans and insurance options.