Virtual Student Success Coach

ACCEL Schools; Everett (WA); Remote; USD 45,000 - 55,000; Full time

Job summary

A leading educational organization is seeking a Virtual Student Success Coach to manage student onboarding and support services. This role involves communication with students and families, ensuring engagement and success. The position requires a Bachelor's degree and offers a salary between $45,000 and $55,000 annually, with comprehensive benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

Paid Holidays

Paid Time Off

Qualifications

• Experience as a teacher, tutor, counselor, or mentor.
• Ability to work under pressure, prioritize, and meet deadlines.

Responsibilities

• Support students and families through onboarding and required tasks.
• Monitor student progress and hold regular check-ins.
• Facilitate training/support and provide academic resources.

Skills

Communication

Data Collection

Analysis

Education

Bachelor's degree in education

Bachelor's degree in social services

Tools

Google Docs

MS Office

Job description

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About the Team

The Virtual Preparatory Academy of Washington is a K-12 tuition-free online public school in the state of Washington. At VPA Washington, we empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace.

About the Role

The Student Success Coach at VPA Washington manages onboarding, core interventions, and support services for assigned students, serving as the primary contact for new students and families. This role involves communication, oversight of educational interventions, and support to increase engagement and student success. Note: While this is an online position, travel and face-to-face attendance are required several times per year for state testing and student events.

Eligibility

This position is open to residents of Washington State.

Key Responsibilities

1. Support students and families through onboarding and required tasks.
2. Maintain weekly open office hours and help sessions.
3. Make welcome calls in coordination with homeroom teachers.
4. Follow up on non-completion items for new students.
5. Collaborate with departments and vendors to resolve issues.
6. Participate in admissions counseling, including transcript review, course selection, and answering questions.
7. Serve as the primary contact for addressing barriers to attendance, academics, and behavior.
8. Provide strategies to help students and parents communicate effectively with staff.
9. Facilitate training/support and provide academic resources.
10. Monitor student progress and hold regular check-ins.
11. Collaborate with teachers and parents on evaluations and objectives.
12. Conduct conferences with parents and students as needed.
13. Participate in student gatherings and maintain documentation.
14. Contribute to professional development activities.
15. Coordinate re-enrollment activities with leadership and national teams.
16. Perform other duties as assigned.

Qualifications

• Bachelor's degree in education, social services, or related field.
• Experience as a teacher, tutor, counselor, or mentor.
• Marketing experience including social media, events, and communications.
• Proficiency with Google Docs, MS Office, email, and internet applications.
• Excellent communication skills.
• Strong data collection and analysis skills.
• Ability to handle confidential information.
• Ability to work under pressure, prioritize, and meet deadlines.
• Ability to work remotely with a distributed team.
• Ability to pass background checks.

About Us

"We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." – Ron Packard, CEO & Founder

ACCEL Schools operates over 80 high-performing, public charter schools serving PK-12 students, advocating for school choice and addressing educational inequities through diverse, innovative educational models.

Compensation & Benefits

The annual salary ranges from $45,000 to $55,000, depending on experience and qualifications. Benefits include medical, dental, vision insurance, 401(k), life and disability insurance, and paid holidays. Paid time off is 11 days annually for 11-month staff. Multiple health plans are available to meet various needs.

Equal Opportunity

We comply with all laws prohibiting employment discrimination based on protected statuses, including race, gender, age, disability, and others, unless a bona fide occupational qualification applies.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Public Relations, Writing/Editing
• Industries: Primary and Secondary Education

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