Virtual Scheduler

LoveBound Destinations; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in destination wedding planning is seeking a dedicated Virtual Scheduler to join their dynamic team. This role is pivotal in organizing appointments and travel arrangements, ensuring a seamless and personalized experience for clients. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and strong communication abilities. As part of a passionate team, you will help create unforgettable moments for couples by managing their scheduling needs and coordinating with service providers. If you thrive in a fast-paced environment and are committed to customer satisfaction, this opportunity is perfect for you!

Qualifications

• High school diploma required; preferred further education in hospitality or travel.
• Strong organizational, communication, and time-management skills needed.

Responsibilities

• Handle inquiries and bookings for virtual appointments via phone and email.
• Engage closely with clients to understand their needs and preferences.

Skills

Organizational Skills

Communication Skills

Problem-solving Skills

Attention to Detail

Time-management Skills

Education

High School Diploma

Further Education in Hospitality or Travel

Tools

Hotel Booking Software

Microsoft Office Suite

Job description

LoveBound Destinations is looking for a committed Virtual Scheduler to become an integral part of our dynamic team. This key role is dedicated to organizing appointments and scheduling travel arrangements for our clients, ensuring a personalized and smooth planning process that meets their unique destination wedding needs.

The ideal candidate is a proactive individual with superb organizational skills, an eye for detail, and the ability to communicate effectively in both written and verbal forms.

Responsibilities:

• Appointment Scheduling: Handle inquiries and bookings for virtual appointments via phone, email, and our scheduling platform, ensuring a personalized and efficient scheduling process for our clients.
• Client Coordination: Engage closely with clients to understand their needs and preferences for appointments, suggesting options that align with their schedules and requirements.
• Service Liaison: Cultivate and maintain strong relationships with service providers to secure preferred scheduling slots and services for our clients.
• Schedule Management: Assist in the development of comprehensive schedules, ensuring appointments are well-organized and align with clients' overall plans and preferences.
• Special Requests Handling: Work with service providers to accommodate specific client requests, such as preferred appointment times or special preparation needs.
• Appointment Confirmation: Assist clients in understanding the requirements for their appointments, including preparation steps and any necessary follow-up actions.
• Feedback and Improvement: Collect feedback from clients after their appointments to assess their satisfaction and identify opportunities for service improvement.

Requirements:

• High school diploma is required; further education in hospitality, travel, or a related field is preferred.
• Strong organizational, communication, and time-management skills.
• Demonstrated ability to work in a dynamic environment.
• A positive, high-energy attitude with a focus on customer satisfaction.
• Problem-solving skills and meticulous attention to detail.
• Knowledge of hotel booking software and proficiency in Microsoft Office Suite.

About LoveBound Destinations:

LoveBound Destinations excels in crafting unforgettable destination weddings tailored to each couple's unique love story. Our dedicated team is passionate about celebrating love in all its diverse forms, providing personalized wedding planning services to meet the individual dreams and needs of every couple. Whether it's exchanging vows on a serene beach at sunset or within the historic walls of an ancient castle, we ensure every detail mirrors the personal journey of love our clients share. Thanks to our wide network of friendly vendors and venues worldwide, we're able to offer an array of stunning locations for your special day, free from any constraints. At LoveBound Destinations, we're about more than just planning weddings; we're about creating moments of joy, inclusivity, and celebration that will be cherished forever. Embark on a journey with us, where every destination marks a beautiful new chapter in your love story.