Virtual Safety Technician, Nights, Baptist

Baptist Health (Jacksonville); Jacksonville (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Baptist Health in Jacksonville, FL seeks a Virtual Safety Monitor Technician for our Virtual Monitoring Unit. This full-time, night-shift role focuses on patient safety through continuous remote observation using live video feeds and calm, verbal redirection.

You will monitor assigned patients, promptly alert onsite nursing staff when direct assistance is needed, and ensure video and communication systems function properly. CNA or EMT licensure and a High School diploma are required.

Qualifications

• High school diploma or GED required.
• Licensed CNA or EMT required (DOH).
• Hospital experience and direct patient care experience preferred.

Responsibilities

• Provide continuous observation and surveillance of assigned patients.
• Verbally redirect patients from engaging in at-risk behaviors.
• If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance.

Education

High School

Licensed Certified Nursing Assistant (CNA)

Licensed Emergency Medical Technician (EMT)

Job description

Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit located in Jacksonville, FL. This is a full-time, night-shift opportunity.

At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.

As a Virtual Safety Monitor Technician, you will be responsible for:

• Provide continuous observation and surveillance of assigned patients.
• Verbally redirect patients from engaging in any at-risk behaviors.
• If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance.

Virtual Safety Monitor Technician Education & Credential Requirements:

• Licensed Certified Nursing Assistant (CNA) OR
• Licensed Emergency Medical Technician (EMT) Required
• High School Diploma/GED Required

This Virtual Safety Monitor Technician position is located at our Virtual Monitoring Campus in Jacksonville, FL.

Education Required

High School

Experience

• Hospital Experience
• Direct Patient Care Experience
• Clinical Experience

License and Certification

• Driver's License - DMV
• Licensed Certified Nursing Assistant - DOH
• Licensed Emergency Medical Technician (EMT) - DOH

Location

Baptist IT Center
3451 Beach Blvd
Jacksonville, Florida, 32207

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to theannual National Research Corporation study of Jacksonville area residents, Baptist Health rankshighest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.