Virtual Safety Technician, Baptist IT Center

Baptist-Health; Jacksonville (FL); Presencial; USD 35.000 - 55.000; Jornada completa

Descripción de la vacante

Baptist Health's Virtual Monitoring Unit in Jacksonville, FL is hiring a Virtual Safety Monitor Technician for a full-time day shift. You will oversee patients remotely, ensuring safety through live video feeds and timely communication with onsite staff.

Requirements include a High School Diploma and an active Florida CNA or EMT license. The role emphasizes calm, compassionate redirection and prompt escalation when needed to maintain patient well-being.

Formación

• High School Diploma is required.
• Active Florida CNA or EMT license is required.
• Experience with video monitoring or healthcare surveillance is a plus.

Responsabilidades

• Provide continuous observation and surveillance of assigned patients.
• Verbally redirect patients from engagement in at-risk behaviors.
• Summon onsite nursing staff or caregivers for assistance when needed.

Conocimientos

Observation & situational awareness

Verbal communication

Educación

High School Diploma

Florida CNA license

EMT license

Descripción del empleo

About Baptist HealthRecognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit located in Jacksonville, FL. This is a full-time day shift opportunity.At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.Virtual Safety Monitor Technician job responsibilities:Provide continuous observation and surveillance of assigned patients.Verbally redirect patients from engaging in any at-risk behaviors.If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance.Education & Credential Requirements:High School Diploma RequiredActive Florida CNA or EMT license is requiredIf you are interested in this full-time day shift opportunity, please apply now or contact [e-mail] Location:Baptist Digital Solutions Center 3451 Beach Blvd Jacksonville, FL 32207 United States of America