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Baptist Health in Jacksonville, FL seeks a Virtual Safety Monitor Technician for the Virtual Monitoring Unit. This full-time, night-shift role involves watching live video feeds, identifying distress or unsafe movement, and communicating calmly to redirect or alert onsite staff as needed.
Qualified candidates hold a CNA or EMT license (or both) and possess a High School Diploma or GED. This position emphasizes patient safety and remote monitoring from the Baptist Digital Solutions Center.
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit located in Jacksonville, FL. This is a full-time, night-shift opportunity. At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.
This Virtual Safety Monitor Technician position is located at our Virtual Monitoring Campus in Jacksonville, FL.
Primary Location: Baptist Digital Solutions Center 3451 Beach Blvd Jacksonville, FL 32207 United States of America
Baptist Health’s care for the community spans generations. Together, we’re the largest group of people in Northeast Florida focused on innovative health care for patients, improving the health equity of our neighbors, and creating a welcoming workplace for team members where everyone’s voice is heard.