Virtual Outbound Call Center Agent

Windy City Call Center, LLC; San Marcos (TX); A distancia; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO after 90 days

Online training

Competitive pay raise

Descripción de la vacante

The Legacy Realty LLC is seeking Virtual Call Center Representatives to join our team. This role involves assisting homeowners with home improvement inquiries and delivering courteous support in a fast-paced setting. Schedule is Monday–Friday, 9:00 AM–7:00 PM Central Time on a fixed basis, with one weekend day and a minimum of four hours.

Requirements include reliable home internet and a Windows 11 PC. Applicants must reside in Texas and be capable of meeting performance metrics while delivering

Formación

• Outbound call center experience is required.
• Strong listening skills, professional telephone manner, and ability to deal tactfully with callers in a fast-paced call center environment.
• Comfortable with and driven to meet and exceed goals and metrics related to performance and quality of work.
• Receptive to and quick to implement constructive feedback and a strong desire to continuously improve.
• Able to multitask—talk on the phone while using the computer for long periods.
• Above-average computer and typing skills; 35 WPM minimum keyboarding required.
• A team player who works well with coworkers and enjoys helping people succeed.
• Able to commit to a set schedule.

Responsabilidades

• Follow up with prospective homeowners who have specific home improvement needs.

Conocimientos

Outbound calls

Listening skills

Telephone manner

Goal orientation

Feedback responsiveness

Multitasking

Typing speed

Team player

Schedule commitment

Descripción del empleo

The Legacy Realty LLC is seeking Virtual Call Center Representatives to join our team. This role involves assisting homeowners with home improvement inquiries and delivering courteous support in a fast-paced setting. Schedule is Monday–Friday, 9:00 AM–7:00 PM Central Time on a fixed basis, with one weekend day and a minimum of four hours.

Requirements include reliable home internet and a Windows 11 PC. Applicants must reside in Texas and be capable of meeting performance metrics while delivering