Virtual Member Services Associate

Lever, Inc.; Vienna (WV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Coaching

Leadership path

Job summary

Lever, Inc. is seeking motivated individuals for remote roles that focus on helping clients with financial-protection options. You will engage with warm leads, discuss benefits clearly, and assist clients in enrollment when appropriate.

Applicants should be competitive, coachable, and comfortable on camera. Zoom interviews are part of the process, with coaching from experienced teammates and a path into leadership for top performers.

Qualifications

• Experience communicating with clients via phone or Zoom.
• Able to explain benefits clearly and succinctly.
• Comfortable on camera and with remote communications.
• Strong follow-up discipline and coaching mindset.

Responsibilities

• Take requested conversations — no cold lists.
• Explain benefit options simply.
• Help clients enroll when it is a fit.
• Keep a clean follow-up rhythm.

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.