Member Services Associate - Work From Home

Lever, Inc.; Ballwin (MO); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Remote work

Structured process

Coaching

Leadership path

Job summary

Lever, Inc. is seeking motivated individuals for a remote sales-adjacent role focused on financial-protection options. You will engage with leads who requested information, explaining benefits and guiding clients toward enrollment when it fits their needs.

The position emphasizes coaching, a defined process, and measurable activity. The role offers remote work, a documented playbook to follow, guidance from experienced colleagues, and potential advancement for high performers who show results on

Qualifications

• Strong verbal and written communication skills.
• Ability to learn and apply a written sales process.
• Comfortable presenting options clearly to clients.

Responsibilities

• Handle remote conversations with warm leads only.
• Explain benefit options clearly and concisely.
• Assist clients in enrolling when appropriate.
• Maintain consistent follow-up with prospects.

Skills

Excellent communication

Coachable

On-camera presence

Active listening

Tools

Zoom

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.