Virtual Member Services Associate

Lever, Inc.; Urbandale (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Coaching from experienced colleagues

Process-driven framework

Leadership path for high performers

Job summary

Lever, Inc. is seeking motivated individuals for a remote role focused on financial-protection options. You will engage with people who have requested help, work with warm leads, and be trained, coached, and measured on activity and results.

The position emphasizes remote work, a written process to follow, coaching from experienced colleagues, and a potential path into leadership for high performers who produce.

Responsibilities

• Take requested conversations — no cold lists.
• Explain benefit options simply.
• Help clients enroll when it is a fit.
• Keep a clean follow-up rhythm.

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.