Virtual Medical Receptionist: Patient Access & Front Desk

Saafe Behavioral Services; Sanford (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Saafe Behavioral Services is seeking a dynamic Medical Receptionist to greet patients, schedule and check-in, verify insurance, and maintain accurate records in a fast-paced mental health setting. The role supports providers and the front desk team, ensuring privacy and compassionate service for every patient.

Candidates should have a high school diploma or GED and 1–3 years of related experience; bilingual abilities are a plus.

Qualifications

• High school diploma or GED plus 1–3 years work experience in the field.
• Bilingual skills are a plus.

Responsibilities

• Greet and check-in patients
• Ensure patient information is accurate including billing information
• Maintain and manage patient records
• Insurance verification
• Collect co-pays and payments
• Move patients through appointments as scheduled
• Know and understand medical office procedures and policy
• Complete other clerical duties as assigned
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality

Skills

Customer service

Communication

Teamwork

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Saafe Behavioral Services is seeking a dynamic Medical Receptionist to greet patients, schedule and check-in, verify insurance, and maintain accurate records in a fast-paced mental health setting. The role supports providers and the front desk team, ensuring privacy and compassionate service for every patient.

Candidates should have a high school diploma or GED and 1–3 years of related experience; bilingual abilities are a plus.