Virtual Hotel Customer Service Coordinator

Destination Knot; United States; Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Collaborative remote environment

Hands-on guidance and self-paced培训

Access to industry partnerships and酒店/

Job summary

Destination Knot is seeking a Virtual Hotel Customer Service Coordinator to assist clients arranging lodging for leisure, group, or business travel. You will help ensure bookings run smoothly while upholding Destination Knot’s commitment to exceptional service.

In this remote role, you will understand client needs, provide hotel recommendations, confirm reservations, and manage changes. A friendly, professional demeanor and comfort with digital tools are essential as you build detailed client

Qualifications

• Organized and dependable.
• Comfortable with digital tools and remote communication.
• Friendly, professional demeanor.
• Willingness to learn the travel booking process.

Responsibilities

• Understand client needs and travel preferences.
• Provide hotel recommendations and confirm reservations.
• Manage booking changes and follow-up communication.
• Keep detailed, accurate client records.

Skills

Organized

Dependable

Remote communication

Friendly professional demeanor

Willingness to learn travel booking

Job description

Location: Remote

Position Summary

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

Responsibilities

• Understand client needs and travel preferences
• Provide hotel recommendations and confirm reservations
• Manage booking changes and follow-up communication
• Keep detailed, accurate client records

Requirements

• Organized and dependable
• Comfortable with digital tools and remote communication
• Friendly, professional demeanor
• Willingness to learn the travel booking process

Why Join Us:

• Collaborative remote environment
• Hands-on guidance and self-paced training
• Access to industry partnerships and hotel programs