Virtual Front Desk Assistant

Assist World; United States; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

100% remote

Birthday bonus

Professional development

Remote work

Job summary

Assist World is seeking a remote front-desk professional to handle calls, scheduling, customer communication and general admin support for a distributed team. You will join a fast-paced environment and help maintain smooth daily operations from a remote setup.

You will answer incoming calls, respond to inquiries, schedule appointments, manage calendars, maintain records and handle email communication with accuracy and professionalism.

Qualifications

• Customer service experience and a professional telephone manner.
• Strong English communication skills, both written and spoken.
• Experience scheduling appointments and managing calendars.
• Good computer skills and familiarity with common office tools.
• Strong organizational skills and attention to detail.
• Reliable home/remote setup with stable internet.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Schedule appointments and manage calendars for teammates and clients.
• Maintain accurate customer records and update systems.
• Handle email communications and route inquiries to the right teams.
• Provide general administrative support to the organization.
• Ensure smooth remote front-desk operations with professional demeanor.

Skills

Customer service

Telephone etiquette

English communication

Scheduling experience

Computer skills

Organization

Attention to detail

Reliable remote setup

Job description

Provide remote front-desk coverage through calls, scheduling, customer communication and general administrative support.

About Assist World

Assist World recruits remote customer-service and administrative professionals.

What you'll do

• Answer incoming calls
• Respond to customer inquiries
• Schedule appointments
• Manage calendars
• Maintain customer records
• Handle email communication
• Route inquiries
• Provide administrative support

What we're looking for

• Customer service experience
• Professional telephone manner
• Strong English communication
• Scheduling experience
• Good computer skills
• Strong organization
• Attention to detail
• Reliable remote setup

Benefits

• 100% remote
• Customer service experience
• Administrative experience
• Professional development
• Birthday bonus
• Remote work