Virtual Field Training Architect

International Dairy Queen, Inc.; BLOOMINGTON (MN); Hybrid; USD 82,000 - 99,000; Full time

Benefits offered by this job

Medical and dental coverage

401K match

Paid time off

Volunteer time

Parental leave

Job summary

International Dairy Queen, Inc. (IDQ) seeks a Field Training Consultant to advance our virtual-first training program. The role partners with franchisees and operations leaders to identify learning opportunities, deliver scalable training, and drive business results.

Most training is delivered virtually, with occasional in-person facilitation and less than 20% travel. Lead system-wide initiatives, use data-driven insights (Power BI) to improve performance, and ensure materials remain accurate

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• Experience in restaurant operations or training and development is preferred.
• Ability to analyze data and translate insights into actionable training.

Responsibilities

• Lead scalable system-wide training initiatives with diagnostic assessments and coaching.
• Use performance data to advise franchisees and managers on improvements.
• Deliver engaging virtual learning experiences and webinars.
• Update training materials based on feedback and business needs.
• Monitor program effectiveness and report insights to leadership.

Skills

Virtual facilitation

Data interpretation

Communication

Public speaking

Education

BA/BS or equivalent

Tools

Power BI

Job description

International Dairy Queen, Inc. (IDQ) seeks a Field Training Consultant to advance our virtual-first training program. The role partners with franchisees and operations leaders to identify learning opportunities, deliver scalable training, and drive business results.

Most training is delivered virtually, with occasional in-person facilitation and less than 20% travel. Lead system-wide initiatives, use data-driven insights (Power BI) to improve performance, and ensure materials remain accurate