Virtual Executive Assistant

Mass Markets; Indianapolis (IN); Remote; USD 45,000 - 60,000; Full time

Job summary

A leading BPO company seeks a detail-oriented Virtual Executive Assistant to support senior managers. Responsibilities include managing schedules, organizing travel, and providing administrative support. Ideal candidates are organized, discreet, and possess excellent time management skills.

Benefits

Paid Time Off

Incentives

Health Coverage

Retirement Options

Disability Insurance

Life Insurance

Career Growth Opportunities

Paid Training

Qualifications

• Proven experience as an Executive or Personal Assistant, preferably within a BPO.
• Excellent command of English and discretion in handling confidential information.

Responsibilities

• Managing complex schedules and planning logistics.
• Providing comprehensive administrative support and coordinating travel arrangements.
• Handling confidential information and maintaining personal action items.

Skills

Organization

Time Management

Problem Solving

Attention to Detail

Multi-tasking

Discretion

Education

Experience as an Executive or Personal Assistant

Tools

MS Office

Job description

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. As a Virtual Executive Assistant, you will perform a variety of high-level administrative tasks and support our company’s senior-level managers. Responsibilities include managing calendars, making travel arrangements, and preparing expense reports.

The ideal candidate should be well-organized, possess excellent time management skills, and be able to act independently. Your contribution will enhance our business efficiency by providing personalized and timely support to our executive team.

Hours

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10am - 7pm EST

Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Managing complex and busy schedules
• Planning, logistics, and operational tasks
• Providing comprehensive administrative support
• Coordinating travel arrangements
• Handling confidential information with discretion
• Supporting data entry, project completion, event planning, filing, correspondence, and mail handling
• Organizing meetings and summits from start to finish
• Screening calls, preparing documents, bill payments, and record keeping
• Performing errands as needed
• Maintaining personal action items, to-do lists, and following up proactively
• Supporting Chief of Staff level duties and project management
• Handling procurement and logistics duties

Candidate Qualifications

• Proven experience as an Executive or Personal Assistant (preferably within a BPO)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office, especially Excel and PowerPoint
• Excellent time management and prioritization skills
• Attention to detail and problem-solving abilities
• Strong organizational and multi-tasking skills
• High-speed internet connection (20Mbps+)

Compensation and Benefits

We offer competitive compensation based on experience, along with various benefits such as paid time off, incentives, health coverage, retirement options, disability and life insurance, career growth opportunities, paid training, and a collaborative work environment. Specific benefits may vary by location.

Physical Requirements

The role is largely sedentary, involving sitting/standing for long periods, operating computers and office equipment, with occasional movement and lifting up to 40 pounds.

Conditions of Employment

• Must be authorized to work in the job's country
• Willing to undergo background/security investigations and drug screening

Equal Opportunity Statement

MCI is committed to diversity and provides equal employment opportunities. We do not discriminate based on age, ethnicity, gender, disability, or other protected characteristics and support reasonable accommodations for disabilities.

About MCI

MCI is a global provider of business process outsourcing, customer experience, and digital solutions, recognized for rapid growth and innovation. With multiple facilities and a diverse portfolio, we are dedicated to creating industry-leading solutions that deliver exceptional experiences.