Virtual Executive Assistant

MCI; Indianapolis (IN); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading BPO company seeks a Virtual Executive Assistant to provide high-level administrative support to senior managers. This remote role requires strong organizational skills, time management, and the ability to handle confidential information. The ideal candidate will enhance business efficiency through personalized support.

Benefits

PTO

Health Coverage

Retirement Plans

Paid Training

Qualifications

• Proven experience as an Executive or Personal Assistant.
• Excellent command of English and discretion in handling confidential information.
• Strong organizational skills and multi-tasking ability.

Responsibilities

• Managing complex and busy schedules.
• Coordinating travel arrangements and handling confidential information.
• Providing comprehensive administrative support.

Skills

English

Time Management

Organizational Skills

Problem Solving

Tools

MS Office

Job description

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Remote Work-at-Home

Job Type

Full-Time

Role Description

We are seeking a highly organized, well-established, and detail-oriented Virtual Executive Assistant to join our remote team. You will perform high-level administrative tasks supporting senior managers, including managing calendars, travel arrangements, and expense reports. The ideal candidate should be well-organized, have excellent time management skills, and be able to act independently. Your contribution will enhance our business efficiency through personalized and timely support.

Hours

Monday, Friday, Tuesday 2pm - 10pm EST & Saturday, Sunday 10am - 7pm EST

Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test.

Key Responsibilities

• Managing complex and busy schedules
• Planning, logistics, and operations support
• Providing comprehensive administrative support
• Coordinating travel arrangements
• Handling confidential information with discretion
• Supporting data entry, project completion, event planning, filing, and correspondence
• Organizing meetings and summits
• Screening calls, preparing documents, bill payments, and record keeping
• Running errands as needed
• Managing personal action items, to-do lists, and follow-ups
• Performing duties at the Chief of Staff or Project Management level as required
• Procurement and logistics duties

Candidate Qualifications

• Proven experience as an Executive or Personal Assistant (BPO experience preferred)
• Excellent command of English
• Discretion in handling confidential information
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Strong time management and prioritization skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills and multi-tasking ability
• High-speed internet connection (20Mbps+ download)

Employment Conditions

Must be authorized to work in the job's country. Willing to undergo background/security checks and drug screening. Conditions vary by location.

Compensation and Benefits

Competitive salary based on experience, with benefits including PTO, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

Physical and Other Requirements

Primarily sedentary work in a professional environment, with occasional physical tasks. Reasonable accommodations available per ADA guidelines.

Diversity and Equal Opportunity

MCI is committed to a diverse, inclusive, and discrimination-free workplace. We consider all qualified applicants regardless of protected characteristics.

About MCI

MCI provides industry-leading CX and DX solutions, including BPO, staff augmentation, contact center services, and IT services, with a strong growth record and global presence.

Note

This description provides a general overview and may be updated. Employment is at-will, and this is not a contract.