Virtual Entry-Level Customer Service Representative | REMOTE | Weekly Pay

Globe Life American Income Division; Hattiesburg (MS); Teletrabalho; USD 28 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% Remote

Entry Level opportunity

Weekly pay + bonuses

Flexible schedule

Full training & mentorship

Leadership & career advancement

Resumo da oferta

AO | Globe Life is hiring entry-level Virtual Customer Service Representatives to support clients remotely from anywhere in the United States. You’ll answer questions, explain benefits, and guide enrollment with comprehensive training and mentorship from day one.

Work from home full-time with a flexible schedule. No prior insurance experience is required, and licensing guidance is provided for long-term career growth.

Qualificações

• No prior insurance experience required.
• Comprehensive training and mentorship provided.
• Licensing guidance and professional development offered.

Responsabilidades

• Connect with clients through scheduled Zoom and phone appointments.
• Explain available life, accident, and health benefit options.
• Assist with applications and enrollment and provide ongoing support.
• Maintain accurate client records and follow-up communication.

Conhecimentos

Customer service

Descrição da oferta de emprego

Virtual Entry-Level Customer Service Representative / 100% Remote / Weekly Pay

Company: AO | Globe Life

Location: 100% Remote - United States

Schedule: Full-Time | Flexible Schedule

Experience: Entry Level | No Prior Insurance Experience Required

Training: Comprehensive Training & Mentorship Provided

Start Your Career From Home - Training Provided

Ready to start a new career without giving up the flexibility of working from home?

AO is seeking friendly, motivated, and service-focused individuals to join our growing virtual team as Entry-Level Customer Service Representatives.

You’ll connect with individuals and families through scheduled Zoom and phone appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing client support.

No prior insurance experience is required. We provide the training, mentorship, licensing guidance, and professional development needed to help motivated individuals build a successful long-term career.

Why You'll Love This Opportunity

• 100% Remote - Work From Home
• Entry Level - No Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Full Training & One-on-One Mentorship
• Leadership & Career Advancement Opportunities

What You’ll Do

As a Virtual Customer Service Representative, you’ll focus on helping clients while creating a professional and positive experience from the initial conversation through ongoing support.

Key Responsibilities

• Connect with clients through scheduled Zoom and phone appointments
• Listen to client needs and answer questions professionally
• Explain available life, accident, and supplemental health benefit options
• Provide clear information to help clients make informed decisions
• Assist clients through applications and enrollment
• Provide ongoing customer service and policy support
• Assist with policy reviews and beneficiary updates
• Maintain accurate client records and follow-up communication
• Build long-term client relationships through trust and exceptional service
• Participate in weekly training, coaching, and professional development

What We Offer

• 100% Remote Work
• Flexible Schedule
• Qualified Leads Provided
• Weekly Pay + Performance Bonuses

Work from home and eliminate the daily commute. Client appointments, training, coaching, and team meetings are conducted virtually.

Training & Mentorship From Day One

You don’t need previous insurance experience to get started. Training and professional development include:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Customer service training
• One-on-one mentorship
• Weekly virtual training calls
• Professional development workshops
• Leadership training and coaching

You’ll learn directly from experienced professionals while developing valuable communication, customer service, relationship-building, and leadership skills.

Performance Rewards & Incentives

• Incentive Trips - Destinations such as Cabo, Tulum, Las Vegas, and Cancun
• Vehicle Incentives - Including opportunities to earn Jeep Wrangler incentives
• Technology Rewards - Including MacBook Pro incentives
• Travel & Airbnb Getaways
• Performance Recognition Programs
• Leadership Conferences & Company Events

Incentives are performance-based and subject to qualification requirements and current program availability.

Career & Leadership Advancement

This opportunity can be more than an entry-level position.

Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may have opportunities to advance into:

• Training and onboarding
• Mentorship
• Team leadership
• Management development
• Advanced leadership positions

Advancement is based on performance and development—not simply tenure.

Who We’re Looking For

• Friendly and comfortable communicating with people
• An active listener with strong interpersonal skills
• Positive, professional, and dependable
• Motivated to learn new skills
• Organized with good time-management abilities
• Comfortable solving problems and adapting to new situations
• Able to work independently while collaborating with a virtual team
• Self-motivated with a strong work ethic
• Coachable and receptive to feedback
• Interested in long-term professional growth

Experience in customer service, retail, hospitality, healthcare, education, administrative support, call centers, banking, military service, or sales can be helpful—but is not required.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a computer or laptop with webcam and microphone
• Maintain reliable high-speed internet
• Have a quiet, professional workspace
• Be comfortable using Zoom and online technology
• Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.

Virtual Interview Process

All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.

Qualified applicants will have an opportunity to learn more about the position, performance-based compensation structure, licensing requirements, training program, and advancement opportunities before moving forward.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.