Online Undergraduate Admissions Advisor — Flexible Schedule

ucumberlands; Williamsburg (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

University of the Cumberlands seeks an Undergraduate Online Enrollment Counselor who will coordinate admissions processes for qualified undergraduate online students. You will handle inquiries, maintain records in ERP/CRM systems, and evaluate applications and transcripts using consistent standards.

The role requires excellent communication and problem-solving abilities, strong computer literacy, and the capacity to work closely with academic departments and staff to support a smooth enrollment

Qualifications

• Bachelor's degree preferred.
• Strong communication and writing skills.
• Proficiency in Microsoft Office.
• Customer service experience.
• Ability to work flexible schedule.
• Excellent analytical skills.

Responsibilities

• Manage admissions process and inquiries.
• Maintain admissions data in ERP/CRM.
• Prepare admissions reports daily, weekly, and monthly.
• Evaluate applications and transcripts using standard admissions criteria.
• Represent the University at events.
• Provide prompt customer service for online admissions.

Skills

Intercultural skills

Problem solving

Organizational skills

Communication skills

Team player

Computer skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

University of the Cumberlands seeks an Undergraduate Online Enrollment Counselor who will coordinate admissions processes for qualified undergraduate online students. You will handle inquiries, maintain records in ERP/CRM systems, and evaluate applications and transcripts using consistent standards.

The role requires excellent communication and problem-solving abilities, strong computer literacy, and the capacity to work closely with academic departments and staff to support a smooth enrollment