Virtual Collections Specialist

BCA Financial Services; Orlando (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

BCA Financial Services is actively hiring for a remote Virtual Collections Specialist. This role involves providing exceptional customer service and assisting clients with account resolutions. The position offers a competitive hourly wage with commission opportunities, along with a comprehensive benefits package including healthcare and 401k options.

Benefits

Monthly commission opportunities

Medical, GAP, Dental, Vision insurance

401k with a company match

Paid time off and paid holidays

Qualifications

• Detail-oriented with strong communication skills.
• Experience in customer service preferred.

Responsibilities

• Provide exceptional customer service to clients' customers.
• Assist with account resolution and establish payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Detail-oriented

Communication

Customer Service

Job description

Join to apply for the Virtual Collections Specialist role at BCA Financial Services.

REMOTE POSITION - Actively Hiring ($17 per hour with commission opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collection Specialists.

Benefits we offer:

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements
• Handle high volumes of inbound and outbound calls

Work from home requirements:

• Have a quiet and private workspace
• High-speed internet with the ability to hardwire via Ethernet (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• You must meet all technical requirements prior to training
• You must reside in FL, MO, SC, TX, or VA
• Equipment will be provided

BCA Financial Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or other protected status.