Virtual Collections Specialist

BCA Financial Services, Inc.; Springfield (MO); Remote; Full time

Job summary

BCA Financial Services, Inc. is seeking proactive Collection Specialists for a remote position that values exceptional customer service and account handling. This role requires attention to detail and the ability to navigate high call volumes while fostering payment arrangements. The company provides comprehensive benefits including medical insurance, a 401k match, and commission opportunities. Ideal candidates will have a private workspace, high-speed internet, and a commitment to meeting technical requirements for remote training.

Benefits

Medical, GAP, Dental, Vision, and Voluntary Life insurance

401k with a company match

Paid time off and paid holidays

Monthly commission opportunities

Qualifications

• Detail-oriented with an emphasis on customer service during interactions.
• Ability to manage high-volume inbound and outbound calls.

Responsibilities

• Provide exceptional customer service to our client’s customers.
• Assist with account resolution by communicating account information and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Customer service

Account resolution

Communication

Detail-oriented

Job description

REMOTE POSITION- Actively Hiring ($17 per hour with commission opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
BCA Financial Services, Inc.is seeking detail-orientedfull-time Collection Specialists.
Benefits we offer:

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our client’s customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.

Work from home requirements:

• Have aquiet and private workspace
• High speed internet with the ability to hardwire viaethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
• You must meet all the technical requirements prior to the first day of training
• You must live in one of the following states:FL, MO, SC, TX, or VA.
• We will provide you with the equipment needed to be successful

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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